고객관리/영업
CRM, sales automation, lead management, and customer success platforms
| Business Model | Revenue Model | Key Metrics | Key Players |
|---|---|---|---|
CRM Systems CRM시스템 | Subscription-based SaaS model with tiered pricing based on users and features | [object Object], [object Object], [object Object] | [object Object], [object Object], [object Object], [object Object], [object Object] |
Sales Enablement 영업지원 | Subscription-based pricing with additional charges for content storage and advanced analytics | [object Object], [object Object], [object Object] | [object Object], [object Object], [object Object], [object Object], [object Object] |
Lead Generation 리드생성 | Usage-based pricing with charges per lead, contact, or campaign alongside base subscription fees | [object Object], [object Object], [object Object] | [object Object], [object Object], [object Object], [object Object], [object Object] |
Email Marketing 이메일마케팅 | Subscription-based pricing tiered by subscriber count and email send volume | [object Object], [object Object], [object Object] | [object Object], [object Object], [object Object], [object Object], [object Object] |
Customer Support 고객지원 | Per-agent subscription pricing with additional charges for premium features and channels | [object Object], [object Object], [object Object] | [object Object], [object Object], [object Object], [object Object], [object Object] |
Live Chat 라이브챗 | Per-agent subscription with tiered pricing based on features and chat volume | [object Object], [object Object], [object Object] | [object Object], [object Object], [object Object], [object Object], [object Object] |
Call Center 콜센터 | Per-user pricing with usage charges for call minutes and premium features | [object Object], [object Object], [object Object] | [object Object], [object Object], [object Object], [object Object], [object Object] |
Quote Management 견적관리 | User-based subscription with additional charges for transactions and advanced features | [object Object], [object Object], [object Object] | [object Object], [object Object], [object Object], [object Object], [object Object] |