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Marketing Automation

마케팅자동화

📋 Definition

정의

Marketing automation platforms enable businesses to automate repetitive marketing tasks across email, social media, and other channels. These solutions provide workflow builders, email marketing, lead scoring, segmentation, personalization, and multi-channel campaign management. Advanced platforms offer predictive analytics, AI-powered send time optimization, and tight integration with CRM systems to nurture leads and drive conversions through automated, personalized customer journeys.

💰 Revenue Model

수익 모델

Revenue model includes: tiered monthly subscriptions based on contacts and features ($50-500/month for SMBs, $500-5,000+/month for enterprises), email send volume charges for high-volume users, SMS messaging fees ($0.01-0.05/message), premium features like advanced automation and AI capabilities, professional services for implementation and strategy ($5,000-100,000), training and certification programs, white-label solutions for agencies, and API access fees. Enterprise plans offer custom pricing with dedicated support.

📊 Key Performance Indicators

핵심 성과 지표

  • Marketing ROI Uplift

    Improvement in marketing ROI

  • Lead Nurturing Conversion

    Leads converting through automation

  • Email Engagement Rate

    Opens and clicks on automated emails

  • Workflow Efficiency

    Time saved through automation

  • Lead Scoring Accuracy

    Qualified leads converting to customers

  • Multi-channel Attribution

    Touchpoint contribution to conversions

🏢 Key Players

주요 플레이어

HubSpot, Marketo, Pardot, ActiveCampaign, Mailchimp