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Social Commerce

소셜커머스

📋 Definition

정의

Social commerce platforms enable brands to sell products directly within social media environments, allowing customers to discover, browse, and purchase without leaving the social app. These solutions integrate product catalogs, checkout processes, and payment systems into social platforms, leveraging social engagement, influencer content, and user-generated content to drive sales. Features include shoppable posts, live shopping events, and social proof integration.

💰 Revenue Model

수익 모델

Revenue model includes: transaction fees (2-5% of order value), advertising revenue from promoted products and sponsored content, subscription fees for advanced merchant features ($50-500/month), live shopping event hosting fees, influencer marketplace commissions (10-20%), checkout processing fees, and premium analytics packages. Platform takes commission on all sales processed through social commerce features.

📊 Key Performance Indicators

핵심 성과 지표

  • GMV Growth

    Month-over-month GMV increase

  • Social to Purchase Conversion

    Percentage converting from social to purchase

  • Engagement Uplift

    Increased engagement with shoppable content

  • Average Order Value

    Mean transaction value

  • Merchant Satisfaction

    Merchant platform rating

  • User Retention

    Repeat purchaser rate

🏢 Key Players

주요 플레이어

Instagram Shopping, Facebook Shops, TikTok Shop, Pinterest Shopping, WeChat Commerce