소셜커머스
정의
Social commerce platforms enable brands to sell products directly within social media environments, allowing customers to discover, browse, and purchase without leaving the social app. These solutions integrate product catalogs, checkout processes, and payment systems into social platforms, leveraging social engagement, influencer content, and user-generated content to drive sales. Features include shoppable posts, live shopping events, and social proof integration.
수익 모델
Revenue model includes: transaction fees (2-5% of order value), advertising revenue from promoted products and sponsored content, subscription fees for advanced merchant features ($50-500/month), live shopping event hosting fees, influencer marketplace commissions (10-20%), checkout processing fees, and premium analytics packages. Platform takes commission on all sales processed through social commerce features.
핵심 성과 지표
GMV Growth
Month-over-month GMV increase
Social to Purchase Conversion
Percentage converting from social to purchase
Engagement Uplift
Increased engagement with shoppable content
Average Order Value
Mean transaction value
Merchant Satisfaction
Merchant platform rating
User Retention
Repeat purchaser rate
주요 플레이어
Instagram Shopping, Facebook Shops, TikTok Shop, Pinterest Shopping, WeChat Commerce